Privacy Policy

Our Privacy Policy

Welcome to Travesía Roasters!We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and what choices you have when visiting travesiaroasters.com or making a purchase from us.

Information We Collect

We collect information in three main ways:

  • When you give it to usFor example, when you place an order, subscribe to our newsletter, or contact us.This can include your name, email, shipping address, payment info, and phone number.

  • Automatically when you use our site
    We use cookies and analytics tools (like Google Analytics) to collect data such as:
  • IP address and browser type
  • Pages you visit and how long you stay
  • What site you came from

  • From trusted partnersFor example, payment processors (like Shopify Payments or PayPal) and shipping carriers who help us complete your order.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about orders, updates, and promotions
  • Improve our website, products, and services
  • Prevent fraud or misuse of our site
  • Comply with legal requirements

We never sell your personal information.

Cookies & Tracking

Cookies help our website run smoothly and remember your preferences.You can manage or delete cookies through your browser settings.Some cookies are essential for checkout and site security.

How We Share Information

We only share information with:

  • Service providers who help us operate (e.g., payment processors, shipping companies, email platforms)
  • Legal authorities, if required by law or to protect our business or users

All partners are required to protect your data and use it only for the purpose we share it.

Data Retention

We keep your information only as long as needed to:

  • Complete your orders
  • Meet legal or accounting requirements
  • Maintain your account (if you have one)

You can ask us to delete your information at any time (see below).

Your Rights & Choices

You can:

  • Request a copy of your personal information
  • Ask us to correct or delete it
  • Unsubscribe from marketing emails (each email includes an “unsubscribe” link)

To make a request, email us at hello@travesiaroasters.com